General Order Process
Upon receiving your order, I will start working on it asap.
The process typically takes several days to make. From time to time, I make extra batches for last minute orders. If you need your order by a specific date or have a last minute request, click here for the contact form to check availability before ordering.
You will receive an email when your order is ready to schedule a time for pick up or delivery. If I do not hear back from you on email, I will try texting and calling you.
For your convenience, there is no specific schedule for pick up from Sunnyvale as we arrange a time that is convenient for you. My schedule is generally very flexible. Deliveries to other locations are only available on Saturdays. Use code FREEPICKUP for free pick up from Sunnyvale. There is a $10 delivery fee for delivery to other locations. Please do not use the free pick up code if you would like delivery to another location.
If you have any special requests, please feel free to use the contact form to ask if it can be done. I generally try to accommodate requests if they are reasonably possible.
Special Events and Corporate Events
Bulk pricing is available for events. Our products have been requested for everything from baptisms to weddings to white lantern events. Our products have also been requested for corporate events including lunch catering, virtual events, and employee and customer appreciation gifts.